Two Newsletters You Should Be Reading...

In all my research, there are two e-newsletters that are free and are a must read:

1. "The Retail Experience" by Doug Fleener and Dynamic Experiences Group (DEG). Any and every retailer should read every issue of this weekly e-newsletter. The advice is pracitcal, useful and often very easy to implement. You can sign up at: www.dynamicexperiencesgroup.com

2. Rick Segel is another retailer turned writer who has a lot of good, inspirational and usually witty things to say. On his website, www.ricksegel.com , you can sign up for his free "Retail Tip of the Week"

While both of these guys are geared towards retail, anyone in any business that prides itself on customer service (or should be paying more attention to customer service) can learn alot from these newsletters. Get yourself on both of these lists this week.

Happy reading!